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International Orders - DHL Express
DHL cannot deliver to PO Boxes.
Signature is usually required on delivery for your security, and if no one is home at time of delivery the order will be sent to the nearest DHL facility.
DHL will sometimes leave parcels in a safe or secluded spot for Residential delivery areas, and this will not require signature. Please keep an eye on your tracking information and updates to see if this will occur.
We are not responsible for lost or stolen packages or packages delayed in transit.
It is the customers responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, we cannot offer reimbursement for this package.
Once your order is shipped you will receive an email with a tracking number to track your parcel from the courier.
Alternatively, you can track your items using the following websites:
Australian Orders: http://auspost.com.au/parcels-mail/track.html#/track
International Orders: http://www.dhl.com.au/en/express/tracking.html
If you have any queries, please contact us at email@example.com